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Got questions?

Find the answers in our FAQs.

We won't accept the return of products appearing to be used or damaged.
In particular, the red soles on our shoes are fragile and must be returned in perfect condition. All shoes must be tried on a clean carpeted surface.

The plastic stickers are not a protective sticker and must not be removed until you are certain you will be keeping the product. If a pair is returned with a damaged red sole, Christian Louboutin reserves the right to refuse the return or to accept and subtract the cost of repair from the final refund total.


Yes, there is no restocking fee, and we happily provide you with a prepaid return label. If you have issues creating a return, please contact our team here. Returns must be sent back within 30 days of delivery date; detailed return instructions are also included in your package.

We invite you to contact us from Monday to Friday 9:30AM to 5:30PM. No retraction can be done in our physical points of sale.


An exchange will be possible subjected to stock availability. 

We invite you to contact us at from Monday to Friday 9:30AM to 5:30PM. No exchanges can be made with our physical boutiques. 


The following payment methods can be used:

  • MASTERCARD
  • VISA
  • AMERICAN EXPRESS
  • PAYPAL
  • APPLE PAY
  • UNION PAY
  • ALIPAY
  • WECHATPAY
  • EFTPOS

We don't accept any payment plans, except via and according to Paypal conditions. The only means of payment that are accepted on the online boutique are personal credit cards (other than business cards) of which the cardholder must physically reside at the billing address. The billing information declared during the order must correspond to the cardholder.

FOR AU & NZ

The following payment methods can be use

  • MASTERCARD
  • VISA
  • AMERICAN EXPRESS
  • PAYPAL
  • APPLE PAY
  • UNION PAY
  • ALIPAY
  • WECHATPAY
  • EFTPOS

 

We don't accept any payment plans, except via and according to Paypal conditions. The only means of payment that are accepted on the online boutique are personal credit cards (other than business cards) of which the cardholder must physically reside at the billing address. The billing information declared during the order must correspond to the cardholder.


Shipping Insurance

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Shipping cost

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Shipping Discount

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Sales Tax

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Duty

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Order Discount

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Estimated Total

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visa mastercard american express apple pay union pay alipay wechat pay eftpos

Got questions?

Find the answers in our FAQs.

We won't accept the return of products appearing to be used or damaged.
In particular, the red soles on our shoes are fragile and must be returned in perfect condition. All shoes must be tried on a clean carpeted surface.

The plastic stickers are not a protective sticker and must not be removed until you are certain you will be keeping the product. If a pair is returned with a damaged red sole, Christian Louboutin reserves the right to refuse the return or to accept and subtract the cost of repair from the final refund total.


Yes, there is no restocking fee, and we happily provide you with a prepaid return label. If you have issues creating a return, please contact our team here. Returns must be sent back within 30 days of delivery date; detailed return instructions are also included in your package.

We invite you to contact us from Monday to Friday 9:30AM to 5:30PM. No retraction can be done in our physical points of sale.


An exchange will be possible subjected to stock availability. 

We invite you to contact us at from Monday to Friday 9:30AM to 5:30PM. No exchanges can be made with our physical boutiques. 


The following payment methods can be used:

  • MASTERCARD
  • VISA
  • AMERICAN EXPRESS
  • PAYPAL
  • APPLE PAY
  • UNION PAY
  • ALIPAY
  • WECHATPAY
  • EFTPOS

We don't accept any payment plans, except via and according to Paypal conditions. The only means of payment that are accepted on the online boutique are personal credit cards (other than business cards) of which the cardholder must physically reside at the billing address. The billing information declared during the order must correspond to the cardholder.

FOR AU & NZ

The following payment methods can be use

  • MASTERCARD
  • VISA
  • AMERICAN EXPRESS
  • PAYPAL
  • APPLE PAY
  • UNION PAY
  • ALIPAY
  • WECHATPAY
  • EFTPOS

 

We don't accept any payment plans, except via and according to Paypal conditions. The only means of payment that are accepted on the online boutique are personal credit cards (other than business cards) of which the cardholder must physically reside at the billing address. The billing information declared during the order must correspond to the cardholder.